top of page

FAQ

Find all of the answers to your questions about Heatsie Feetsie here! Have more questions? Fill out our contact form below!

How long should the Gel Packs be microwaved?

  • Do not microwave Gel Packs longer than 30 seconds

Can the towels be reused consecutively on other clients?

  • It is highly recommended that towels be laundered after each client

What happens if  the Gel Packs get too hot ?

  • Allow overheated Gel Packs to sit at room temperature until cooled to a more acceptable temperature. If Gel Packs get too warm for your client, simply remove Heatsie Feetsie from the feet until cooled.

What do I do if something is wrong with my product?

  • With proper use and care you should enjoy a long lasting product. Please report any manufacturing flaws immediately. Money back guarantee within 30 days for qualified flaws in manufacturing. Fill out the contact form below for any questions or to report manufacturing flaws. 

PRODUCT USE & CARE

How to use:

  • For quick prep, microwave Gel Pack for 20-30 seconds before inserting into Heatsie Feetsie pocket 

  • Place preheated Gel Pack into Heatsie Feetsie pocket

  • Place in heated cabinet for at least 15 minutes prior to use

  • When ready, center the pocket of the Heatsie Feetsie onto the arch of the foot, wrap and tuck the remaining towel under the foot

  • At sessions end, slip the Heatsie Feetsie towel from the foot, remove the Gel Pack, and launder the Heatsie Feetise towel

  • The Gel Pack may be placed back in the heated cabinet for future use

 

How to clean:

  • Remove Gel Pack from Gel Pack Pocket. Machine wash Heatsie Feetsie towel in cold water with like colors. No Bleach. Machine dry on Medium heat.

  • Gel Packs may be hand washed in warm soapy water and patted or air dried when necessary.

Contact us

Do you own this product?
Yes!
Not yet...
Reason for Contact
bottom of page